IT Service & Incident Management (ITSM)

ServiceNow ITSM & SecOps

ServiceNow Certified REST Integration

Automatically populate ServiceNow CMDB with real-time hardware/software assets; generate automated Incident and Change requests for CVEs and DLP events.

Connector Specs
ServiceNow ITSM & SecOps
Native Support
Supported Protocols
ServiceNow Table APIImport Sets APIOAuth 2.0 / Basic AuthWebhooks
Deployment Model
On-Premises, Air-Gapped & Hybrid
Setup assistance is included during POC.Talk to Solutions Architect →
Key Capabilities

What You Can Achieve with Moftgate + ServiceNow ITSM & SecOps

Frictionless data exchange, automated incident response, and continuous posture sync.

01

Real-Time CMDB Asset Population

Hardware specs, serial numbers, disk states, and installed application lists sync continuously into ServiceNow CMDB.

02

Automated Security Incident Generation

Severe DLP violations and unapproved software discoveries immediately trigger prioritized ServiceNow Incident records.

03

Change Request-Driven Patch Automation

Once a ServiceNow Change Request is approved, Moftgate automatically deploys approved patch baselines to target fleets.

Data Flow & Architecture

Zero-Trust Architecture & Secure Tunneling

The connector pushes formatted JSON payloads into ServiceNow Import Sets, preventing rate limits and maintaining data integrity.

Step 1
Moftgate Inventory & Posture Engine
Step 2
Moftgate ServiceNow Connector (Table API / OAuth)
Step 3
ServiceNow CMDB & SecOps Workflows
Step 4
IT Support & SOC Remediation Teams
Fast Deployment

How to Connect ServiceNow ITSM & SecOps in 3 Simple Steps

No custom development required. Ready-to-use native connector.

1. Configure Service Account & OAuth

Create a dedicated integration service account in ServiceNow with CMDB and Incident table access.

2. Configure Field Mapping Rules

Map Moftgate device properties (HostName, IP, OS, Serial) to standard ServiceNow cmdb_ci_computer classes.

3. Define Incident Trigger Policies

Specify which severity thresholds automatically spawn tickets and assign them to IT Security assignment groups.

Operational Scenarios

Real-World Production Use Cases

Automated IT Asset Audit

Eliminate spreadsheet-based inventory tracking. Keep asset and license telemetry accurate.

Patch SLA Enforcement & Verification

CVE remediation tickets are automatically resolved once Moftgate verifies the patch installation.

FAQ

Frequently Asked Questions About ServiceNow ITSM & SecOps

Does this integration create duplicate CI records in ServiceNow?

No. Moftgate utilizes native BIOS UUIDs and MAC identities to comply with ServiceNow IRE deduplication rules.

Does it support on-premises self-hosted ServiceNow instances?

Yes. Both ServiceNow cloud instances and on-prem enterprise deployments are fully supported.

Explore Other Enterprise Integrations

Identity & Access Management (IAM)
Microsoft Entra ID & Active Directory

Bi-directional synchronization for users, departments, and endpoint identities with Microsoft Entra ID and Active Directory. Enforces Conditional Access and offboarding triggers.

Security Operations (SOC / SIEM)
Splunk SIEM & SOAR

Stream real-time DLP violation telemetry, USB block logs, DSPM discovery alerts, and patch posture directly to Splunk Enterprise & Cloud via HTTP Event Collector.

Cloud SIEM & Security Analytics
Microsoft Sentinel (Cloud SIEM)

Ingest Moftgate endpoint telemetry and DLP incidents directly into Microsoft Sentinel via Azure Monitor Data Collection Rules (DCR).

SaaS Security Posture Management (SSPM)
Microsoft 365 & Google Workspace

Continuously audit misconfigurations, high-risk third-party OAuth app grants, and unauthorized file sharing across Microsoft 365 and Google Workspace.

IT Service Desk & Ticketing
Atlassian Jira Service Management

Stream asset inventories and security compliance findings directly into Atlassian Jira Service Management as automated issues and tasks.

Log Management & SIEM Forwarding
Syslog (RFC 5424 / CEF / LEEF)

Forward Moftgate endpoint, DLP, and DSPM events to your existing log infrastructure in standard Syslog (RFC 5424 / RFC 3164), CEF, or LEEF format. No middleware required — your log server stays exactly where it is.

Log Management & SIEM Forwarding
Elastic Stack (ELK) & Elastic Security

Ship Moftgate events into Elasticsearch with Elastic Common Schema (ECS) field names, and unify endpoint, DLP, and data discovery dashboards in Kibana on a single index.

Log Management & SIEM Forwarding
Graylog

Send Moftgate events to Graylog as GELF or Syslog, then use streams and pipeline rules to route DLP violations to the right team automatically.

Log Management & SIEM Forwarding
Datadog Cloud SIEM & Log Management

Send Moftgate security events to the Datadog Logs API and get endpoint security visibility in the same dashboards as your infrastructure and application metrics.

Log Management & SIEM Forwarding
IBM QRadar SIEM

Forward Moftgate events to QRadar in LEEF 2.0 format and fold DLP violations into your existing correlation rules and offense management through DSM mapping.

Log Management & SIEM Forwarding
LogRhythm SIEM

Feed Moftgate endpoint and data security events into LogRhythm via CEF or Syslog, extending data exfiltration detection without rewriting your AI Engine rule set.

Log Management & SIEM Forwarding
Wazuh (Açık Kaynak XDR & SIEM)

Send Moftgate events to Wazuh as JSON or Syslog and extend your open source rule set with endpoint data-security detections.

Log Management & SIEM Forwarding
OpenSearch & OpenSearch Dashboards

Index Moftgate events through the OpenSearch Bulk API and control hot/warm storage cost with ISM lifecycle policies.

Log Management & SIEM Forwarding
Sumo Logic Cloud SIEM

Stream Moftgate events into Sumo Logic through an HTTP Source or CEF channel and keep using your existing Log Search queries and match rules.

Log Management & SIEM Forwarding
Grafana Loki & Grafana Cloud

Push Moftgate events into Loki as labeled streams and view security events next to infrastructure metrics in your Grafana dashboards.

Log Management & SIEM Forwarding
Google Security Operations (Chronicle)

Map Moftgate events to the UDM schema and feed Google Security Operations so your YARA-L rules also run against endpoint data-security signals.

Log Management & SIEM Forwarding
Rapid7 InsightIDR

Add Moftgate events as an InsightIDR log aggregation source and feed UEBA behavior analytics with endpoint data-movement signals.

Log Management & SIEM Forwarding
OpenText ArcSight (ESM)

Send Moftgate events to ArcSight ESM in CEF format and widen coverage without changing your SmartConnector, correlation rules, or archive layout.

Log Management & SIEM Forwarding
Exabeam Fusion SIEM

Feed Moftgate events into Exabeam via CEF or API so user behavior timelines gain data-movement context.

Turkish Security Platforms
Logsign SIEM (Yerli SIEM)

Forward Moftgate endpoint and data security events to the Turkish SIEM platform Logsign over Syslog or CEF, keeping all log records in-country and on your own infrastructure.

Turkish Security Platforms
Kron PAM

Combine Moftgate endpoint privileged-account events with Kron PAM audit records to answer who did what, on which device, with which privilege — on one timeline.

Turkish Security Platforms
SOCRadar (Siber Tehdit İstihbaratı)

Correlate Moftgate endpoint events with the Turkish threat intelligence platform SOCRadar, enriching indicators and forwarding events via webhook or REST API.

Turkish Security Platforms
Yerli SIEM & Kamu Log Altyapıları

An in-country log architecture for public sector, defense, and regulated organizations: forward Moftgate events to domestic SIEM platforms or air-gapped log servers in standard formats.

ENTERPRISE SECURITY & BUSINESS RESILIENCE

Connect ServiceNow ITSM & SecOps with Moftgate in Minutes

The first 200 endpoints are free for the first year. Start your proof-of-concept today.