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Product guide

System Settings

Navigate the Moftgate System Settings area: retention, security, roles, SMTP, SIEM forwarding, snapshots, agent releases, and support tunnel.

What Are System Settings#

The System Settings area is the operational control plane for the Moftgate appliance. It groups every platform-wide configuration category under a single entry in the System submenu of the left sidebar. Rather than scattering controls across unrelated pages, all administrative knobs - from data retention to outbound mail - live in one place.

Each configuration category has its own dedicated page rendered inline - there are no modal overlays. This keeps every section a direct, bookmarkable entry that you can reach from the navigation or from global search.

One area, eight sections
System Settings consolidates eight configuration sections. Each is independently addressable, so you can deep-link to a specific area or work through them one by one using the in-page navigation.
Retention & Agents section: telemetry log retention, incidents retention, agent offline timeout, and auto-approval rules.
System settings retention and agents screen
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Settings Sections#

The eight configuration sections cover the full operational surface of the appliance. The table below summarizes what each one controls; the subsections that follow add detail.

SectionWhat it controls
Retention & AgentsData retention cycles, endpoint offline threshold, auto-approval rules
Security SettingsTLS enforcement, log integrity sealing, session cookie policies
Roles & AuthenticationDefault role, MFA requirement, password expiry, session limits
SMTP ServerOutbound mail delivery for alerts and verification codes
SIEM ForwardingRemote log forwarder targets and formats
Snapshots & RecoveryConfiguration backups, scheduled destinations, restore
Agent ReleasesAgent binary uploads, activation, release notes
Support TunnelReverse SSH tunnel authorization for support

Retention & Agents

Controls how long the appliance keeps historical data, the threshold at which an endpoint is considered offline, and the rules that automatically approve newly registered agents. Tune these to balance storage footprint against investigation depth.

Security Settings

Governs transport and integrity hardening: enforcement of modern TLS versions, sealing of audit logs against tampering, and the policies applied to session cookies. These settings protect both the console and the evidence trail.

Roles & Authentication

Defines the identity posture for console users: the default role assigned to new accounts, whether multi-factor authentication is required, password expiry policy, and limits on concurrent sessions per user.

SMTP Server

Configures outbound email delivery. The appliance uses this to send alert notifications and verification codes, so correct SMTP credentials and a reachable relay are essential for these features to work.

SIEM Forwarding

Lets you stream appliance logs to an external SIEM or log platform. You define one or more forwarder targets, each with a transport and a message format. Choose the transport that matches your destination’s capabilities and the format your SIEM expects.

Transports

TransportUse case
UDPClassic syslog - low overhead, fire-and-forget delivery
TCPReliable syslog - delivery confirmation, ordered messages
HTTPSEncrypted HTTP POST - ideal for cloud SIEM endpoints

Message formats

FormatTypical consumers
CEFArcSight, Splunk, McAfee
LEEFIBM QRadar
RFC 5424Standard syslog (rsyslog, syslog-ng)
JSONStructured key-value - custom parsers

Snapshots & Recovery

Manages configuration backups. You can create snapshots of the current configuration, schedule them to run automatically, send them to remote destinations, and restore or import a snapshot when you need to roll back or migrate.

Agent Releases

Holds the agent binaries you upload for distribution to endpoints. You can publish a new release with its release notes and activate it so that enrolled agents pick up the update on their next check-in.

Support Tunnel

Authorizes an outbound reverse SSH tunnel that Moftgate engineering support can use to reach the appliance for assisted troubleshooting. The tunnel is initiated from your side, so no inbound firewall rules are required.

Frequently Asked Questions#

Where do I find the System Settings area?
Open the System submenu in the left sidebar and select System Settings. The page that opens has its own left-side navigation listing every configuration section.
Which section opens by default?
When you open the base System Settings URL, the Retention & Agents section is shown first. From there you can navigate to any other section using the in-page navigation.
Can I link directly to a specific settings section?
Yes. Each section has its own dedicated URL, so you can bookmark or share a link that opens straight to that section.
Are settings sections searchable?
Yes. Every settings section is indexed in the global Spotlight search, so you can jump to any section by name from anywhere in the console.
What happens if I open an invalid settings section URL?
Unknown section names are rejected and a "not found" page is shown. Only the recognized configuration sections are accessible.
Are Workspace, Integrations, License, and User Profile part of System Settings?
No. These are separate pages linked from the same System submenu. System Settings covers the eight configuration sections listed on this page; the others remain standalone pages.